The No Surprises Act

What is a good faith estimate?

As part of the Consolidated Appropriations Act of 2021, the U.S. Congress enacted the No Surprises Act (NSA). This act is supposed to help protect customers from surprise medical bills by establishing several new rules and requirements for healthcare providers. Under the No Surprises Act, clients have the right to receive a “Good Faith Estimate” explaining how much their healthcare will cost. This means all healthcare providers are required to send an estimate of the bill to clients who don’t have or are not using insurance.

What does this mean for me?

As a client at Vada Counseling, you are entitled to a Good Faith Estimate for the total expected cost of therapy services for the year. If you are not using health insurance, you will receive a Good Faith Estimate each January (or within a month of starting therapy here). If you do use health insurance, you can ask your therapist for a Good Faith Estimate at any time. If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call HHS at (800) 368-1019.